Behavioral Intention to Use QRIS Among Gen-Z In Garut Using TAM Construct

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Muhamad Aril Raditya
Rahyuniati Setiawan
Hilman Rismanto

Abstract

This study examines the effects of perceived ease of use, perceived usefulness, and perceived security on behavioral intention to use QRIS among Generation Z in Garut. A quantitative descriptive with associative approach was applied to data from 386 Generation Z respondents selected through purposive sampling. Data were collected using a structured questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that perceived ease of use, perceived usefulness, and perceived security each have a positive and significant effect on behavioral intention to use QRIS. Perceived usefulness has the strongest effect, followed by perceived ease of use and perceived security. These findings support the use of an extended Technology Accepttance Model to explain QRIS adoption among Generation Z in Garut.

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How to Cite
Raditya, M. A., Rahyuniati Setiawan, & Hilman Rismanto. (2026). Behavioral Intention to Use QRIS Among Gen-Z In Garut Using TAM Construct. Jurnal E-Bis, 10(2), 976-992. https://doi.org/10.37339/e-bis.v10i2.3551

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